Excellus Blue Cross Blue Shield has you covered

Excellus Blue Cross Blue Shield has you covered




Joseph Searles, the Corporate

Director of Diversity & Workforce Inclusion

 David Sanderson, the Senior Vice       President of Human Resources

If the health care industry is an economic engine for upstate New York, then Excellus BlueCross BlueShield provides the fuel for that engine.

Excellus BCBS spends $13 million per day, every day buying health care for its 1.5 million members in 39 upstate New York counties. It processes 800 claims a minute – 24 hours a day, seven days a week, 365 days a year.

Excellus BCBS is the largest non-profit health insurer in upstate New York, but in terms of employment numbers it is Rochester’s seventh largest employer.

Excellus BCBS is one of dozens of Rochester companies that give back to support the community.

Most people know of Excellus BCBS, after all it traces its roots here to the Rochester Hospital Services Corp. which began in 1935. But what many people don’t realize is the role it plays in financing health care – and the jobs it provides to our community.

Brief Summary

Excellus BlueCross BlueShield is a non-profit health insurance company headquartered in Rochester, New York. It is part of the Blue Cross Blue Shield Association. The company employs about 5,000 people, including 3,200 in the Rochester area. It also has a premiere intern program designed specifically for high school and college students. The company wants to be an employer of choice, and it wants its workforce to represent the community it serves.

Joseph Searles, the Corporate Director of Diversity & Workforce Inclusion and David Sanderson, the Senior Vice President of Human Resources collectively have over 20 years experience as EBCBS employees. 

Why Employees Stick Around

What keeps employees like Mr. Searles and Mr. Sanderson with Excellus Blue Cross Blue Shield? Mr. Searles commends the company’s employee centric, values-driven, positivity, advocacy-based and leadership.

Mr. Sanderson attests to the company’s capacity and willingness to motivate and engage the workforce as well as the effectiveness, fairness and accuracy of the checks and balances system. Both Mr. Searles and Mr. Sanderson acknowledge that the Excellus Blue Cross, Blue Shield’s values align with their personal values.

Excellus BlueCross BlueShield is good to and for Rochester

Not only does Excellus BCBS pour into its employees, it pours into the community as well. The company is dedicated to employee volunteering, monetary and in-kind donations, along with research and community collaboration. The company is so committed to community engagement that all employee packages include a volunteer day.

Mr. Searles identified Rochester City School District, the Urban League of Rochester and ABC as agencies that benefit from and contribute to its community endeavors. Excellus BCBS also works closely within the medical community, primarily with doctors and therapists to improve the quality of care for the peple who live here.

Talent Solutions and Development, Interns Welcome

Not only is Excellus BCBS committed to its current workforce but the agency also recruits and grooms the next generation of employees. Excellus BCBS provides internships to local high school and college students.

The dynamic internship program is a 10 week paid summer internship. The program offers the following benefits: networking, Myers-Briggs testing, workshops and mentorship. Interns discover and develop strengths, enhance personal branding and social media, learn the company culture, improve public speaking skills and network!

Opportunities are available in the following departments:

  • Actuarial Service
  • Administrative
  • Services
  • Claims Processing
  • Corporate
  • Communications
  • Customer Service
  • Finance
  • Accounting
  • Government Programs
  • Human Resources
  • Information Technology
  • Marketing
  • Medical Case
  • Management
  • Sales



•Must be currently enrolled as a full-time college undergraduate or graduate student and be at least 18 years of age

• Must be in good academic standing

• Interest in health care, insurance and/or

business industry

• Excellent written and oral communication skills,

•Knowledge of Microsoft Office, and good organizational skills


For more information about the EBCBS Internship Program visit:


Excellus BlueCross BlueShield, a nonprofit independent licensee of the Blue Cross Blue Shield Association, is part of a family of companies that finances and delivers vital health care services to about 1.5 million people across upstate New York.

Excellus BCBS provides access to high-quality, affordable health coverage, including valuable health-related resources that our members use every day, such as cost-saving prescription drug discounts and wellness tracking tools.